If you are a Delta pilot, you may use the provided drop boxes
in the A and E concourses in Atlanta, as well as the box in the
Training Center. If you are not Atlanta based, or if you are a
pilot from another airline, you may ship your headset to us at:
Doctor Headset, LLC
P.O. Box 1009
Tyrone, GA 30290
For UPS, FedEx, and DHL, use this address:
9 Shagbark Drive
Sharpsburg, GA 30277
Or feel free to come visit our store at:
116 Palmetto Road
Tyrone , GA 30290
Please include the following information with your headset:
- Name
- Phone Number
- Email (for billing/notification)
- Description of the problem
- Home Address
You can call us prior to shipping at (404) 432-7020, or email us at service@headsetdr.com
to let us know you have shipped a headset to us. Please ask for tracking service
from your shipping provider to ensure you know the location of your headset.
Once we receive your headset, we will place it on our status
page where you can see the repair status. We will add a $10
shipping charge to the bill to send it back to you via USPS priority
mail. Shop rate is $35/hour for repairs (with a one hour minimum
- unless it is cosmetic). If requested, we will be happy to provide
a quote prior to service.
Thanks so much for your business; we look forward to serving you!
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